Wild Riverbend Rustics Privacy Policy

Thank you for shopping at Wild Riverbend Rustics. I take pride in my handcrafted jewelry and one-of-a-kind pieces. Please read this policy carefully. By placing an order, you agree to these terms.

Last updated: December 2025

Wild Riverbend Rustics (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase through our online store.

Our website address is: https://wildriverbendrustics.com.

Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Name
  • Shipping and billing address
  • Email address
  • Payment information (processed securely via our third-party payment processor; we do not store card details)
  • Order details
  • Any information you submit through contact forms or customer service emails

Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies or similar tracking technologies (used to improve your shopping experience)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase
  • Respond to customer inquiries
  • Improve our website and services
  • Send marketing emails (only if you opt in)

Sharing Your Information

We may share your information only with trusted third parties who help us operate our business, including:

  • WooCommerce (our ecommerce platform)
  • Payment providers (Stripe, PayPal, etc.)
  • Shipping carriers (USPS, UPS, etc.)
  • MailChimp Email marketing services (only if you subscribe)
  • If you request a password reset, your IP address will be included in the reset email.

We do not sell your data.

Payment Information

All payments are processed securely through our third-party processor. Wild Riverbend Rustics never sees or stores your credit card details.

While you visit our site, WooCommerce tracks:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Square Payments

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Google for WooCommerce

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about what data is collected by Google and what you may want to include in your privacy policy.

LiteSpeed Cache

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

Cookies

We use cookies to:

  • Keep items in your cart
  • Improve site functionality
  • Understand how visitors use our site
  • You can disable cookies in your browser, but this may affect site functionality.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Data Security

We maintain reasonable security measures to protect your data. However, no method of electronic transmission is 100% secure.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights

Depending on your location, you may have rights regarding your data, such as:

  • Access
  • Correction
  • Deletion
  • Opt-out of marketing emails

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may request these rights by contacting us at allyson@wildriverbendrustics.com.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us:

  • Email: allyson@wildriverbendrustics.com
  • Address: 2418 W Michigan Ave, Jackson, MI 49202
  • Phone: 517-574-0848